Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,330

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Vicki

Excellent service

Excellent service from Pets Best. I am very happy with them and recommend them to everyone. Thank you.
4

out of 5

POSTED: | BY: Elisabeth M

No claim problems

It went without any problems. Ofcourse, it has only been my first claim.
5

out of 5

POSTED: | BY: Jeanine M

Never had a complaint

I have been with you for a LONG LONG time!!!! I have never had a complaint - I send 6-8 people a year to you to get your insurance! Thank you for always taking care of my babies.... THEY ARE MY BABIES! ❤️🙏
5

out of 5

POSTED: | BY: Deb Day

Best Pet Insurance

I signed up for the Best Pet insurance at a festival two years ago and have not regretted it at all. My dog had a herniated disc last year (fortunately did not require surgery) but I knew that if she did have to have surgery it was covered, and I didn't have to worry about costs. They've been helpful, quick and courteous over the years and I have peace of mind knowing that my sweet girl is covered.
1

out of 5

POSTED: | BY: Travis

Terrible.

This company is terrible. They keep denying a claim saying it’s pre existing when the conditions aren’t related and my vet even stated that in her notes. Stay away from this company.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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