5
out of 5
POSTED: | BY: Sandra T
Best experience
Best experience ever
4.3
out of 5
Number of reviews 12,330
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Stephen P
Submitting the claim was easy
Submitting the claim was easy, and I received notifications of the process. The payment was in the bank before I knew it!
5
out of 5
POSTED: | BY: Bettina C
Totally satisfied
Totally satisfied. My situation involved a terminal illness of a relatively young dog...horrible, but your claims process and payment made a difficult situation a bit easier. I'll be back when I am fortunate enough to find a new pup!
5
out of 5
POSTED: | BY: Samantha S
So grateful
My cat cookie was wounded unexpectedly one weekend. My husband and I noticed on Monday morning that her arm was extremely swollen. It was so swollen we thought it might be broken. We rushed her to the emergency vet and she had a dangerously high fever from an infection. She had to stay overnight at the vet. They were able to find her wounds and treat them. We picked her up the next day and continued her treatment at home. The vet bill was very expensive and we spent the money thinking maybe the pet insurance we had would give us something back from what we spent. I spoke with the front desk worker at the vet and let them know we had pet insurance. They handled all of the communication and paperwork with Pets Best. I did not have to do a single thing towards her claim besides tell the vet that we had insurance. I had expected to get nothing to little from the pet insurance, mostly because I signed up for pet insurance thinking it was better to have than not, but not knowing much about what I was signing up for. I am so glad we signed up! We got way more back than we were expecting and it was a huge relief for us financially. I tell everyone I know with pets to get pet insurance know, it is worth it for when you may unexpectedly have to pay a lot of money for your pet's treatment in an emergency. Cookie is doing so much better and we are so grateful that Pets Best was there when we needed them!
5
out of 5
POSTED: | BY: Mary K
Friendly service
My claim experience has been great very fast and friendly service updated me on my claim status. Thank you
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.