5
out of 5
POSTED: | BY: Anita L
Pleased with the speed
This was the first time I filed a claim in 6 years, and I was pleased with the speed and response to my claim.
4.3
out of 5
Number of reviews 12,330
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Keith P
Claims method is clear
Your claims method is clear, easy and speedy in completion
5
out of 5
POSTED: | BY: Frank C
Love the service!
I had another company who made it very hard to get answers on submitted claims. You guys send me an explanation of benefits within a day or 2. Love the service!
5
out of 5
POSTED: | BY: Lisa H
Excellent customer service
PetsBest has excellent customer service. Their app is amazing and easy to use. With just a few clicks I can submit a claim. Thanks PetsBest!
5
out of 5
POSTED: | BY: Lucy C
My policy has paid for itself
i have had other companies over the years of owning pets but by far this is the best one i have ever had dealings with the price is good and you can pick what you need for your needs so far my policy has paid for its self since i have been with them and more then satisfied I have a cat and dog both are insured
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.