Pets Best | Pet Insurance Review

Frida had an intermittent limp so I had her examined and x-rayed by my regular vet and, when she couldn't determine the cause, by an orthopedic specialist to whom I was referred. He couldn't elicit any pain response or detect any obvious abnormality at the time, so a watch-and-wait approach was advised. Pets Best was quick to apply the relevant charges to my policy deductible as soon as I emailed them scanned copies of the invoices.

My dog has cancer and having pets best was the one of the best decision I took

My french bulldog Charlie throughout all 4 years of his little life has had numerous illnesses. This past January 2019 he was diagnosed with a UTI (very rare for male dogs but that’s our luck) so after receiving treatment I decided to obtain pet insurance. This past February 209 I joined Pets Best insurance, their rates were the most reasonable and the deductible wasn’t absolutely outrageous. A few weeks later after obtaining the insurance Charlie was diagnosed with another UTI. I submitted multiple claims as we’ve had multiple revisits for check ups, urine testing, ultrasound, the works. I received notification that NONE of the services would be covered and NONE would go towards my deductible for my plan because it’s all being considered a “pre-existing” condition. I treated his UTI in January based off the antibiotics prescribed by my vet and his symptoms were completely gone when I joined the company’s policy. The policy didn’t go into effect for 7 days after obtaining and we were WELL beyond the 7 days. So for all you pet parents out there thinking about getting insurance; DO NOT go with Pets Best. I feel trapped now because anything we are currently doing for him won’t be covered by another company.

Easy to file a claim and quick payment

So grateful for PetsBest. My best friend shared about you when we moved to our farm with our shepherds. I chose the top insurance package and it has been a blessing for our male who tore up his front bicep last year and most recently got bit by a coyote. We were covered in most everything and filing and receiving our claim and compensation was so easy. We also have full coverage on our female but we have yet to use .... it is just nice to know that you will be there if we need it again. Thank you !