5
out of 5
POSTED: | BY: Kim T
I am pleased with the service
I am pleased with the service I receive from Pets Best.
4.3
out of 5
Number of reviews 12,839
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Madelon L
Highly recommended
My little to Ava had an extreme intestinal issue and I was in need of taking him to that on an emergency basis. They gave us medicine and an injection came home within days of course he was perfectly well this is never happened to him before so I was very concerned the claim was sent in by my that directly to pets best and it was addressed ASAP. I totally appreciate and highly recommend pats best to everyone. Thank you
5
out of 5
POSTED: | BY: Frank Campana
Fast and accurate service and…
Fast and accurate service and communication. I've used various Pet Insurance companies, Pets Best is the BEST!
5
out of 5
POSTED: | BY: Janet Rajan
Pet best WHISKERDOCS was of great help
Pet best WHISKERDOCS was of great help. She patiently listened to all my questions and answered them and helped to understand the issue my Dog was going through
3
out of 5
POSTED: | BY: Melissa F
I’ve had it now for a few months, Puppy shots
I’ve had it now for a few months and with a new puppy often as they are reaching milestones as they grow certain shots are required to be done more then the annual shots. I think the company should have that built into the system. First round of shots at 9 weeks covered very well, second shots a month later not covered at all. “You have reached the yearly usage of this type of shot” obviously not as you can’t give the full dose to a puppy all at once.
Hope this will be a consideration with who ever reviews the policy options next year... it should be setup as a amount for the puppy shots series recommended by the vets!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.