Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,042

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Amy M

Happy customer here!

Cali was really sick- we think from the dust in our remodel. A couple of visits to the vet, multiple meds, about $700. later we had little Cali feeling much better. A week or so later we received almost $500. Happy customer here!
5

out of 5

POSTED: | BY: Katelyn B

No difficulty at all

No difficulty at all. Very easy and smooth
5

out of 5

POSTED: | BY: Jack B

Pets Best came through without hesitation

We've been fortunate that our dogs have been extremely healthy lately. But we love the peace of mind that comes with knowing that if something difficult ever happens, we're covered. One of our previous pets had a very rough patch, and Pets Best came through without hesitation. Thank you!
5

out of 5

POSTED: | BY: Kelcie G

So easy to file a claim

This was our first time filing a claim with Pets Best in the two years we have had insurance. Our pup had an accident and needed immediate eye surgery. It can be very difficult to need to spend such a large amount of money on the spot, and not be sure if you will get any of it back. But Pets Best really made this experience extremely easy. It was so easy to file a claim, and we were reimbursed quickly!
5

out of 5

POSTED: | BY: Katlyn K

Claims process was so easy

Claims process was so easy! Received exactly what I expected and didn't need to follow up at all. Squish is healthy and we are happy.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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