Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,330

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Stuart S

Explained coverage

We had a tooth extraction that I didn't believe would not be covered, but I don't have Wellness coverage so that was explained.
5

out of 5

POSTED: | BY: Katie

Very Happy with the process

So easy to submit. We got our payment so fast. The direct deposit option is great. Very Happy with the process.
5

out of 5

POSTED: | BY: Nicole L

Couldn't be happier!

We've had this insurance for almost 2 years & I couldn't be happier! Due to the volume of claims it took a little longer but it was communicated clearly which I appreciated and my claim was still processed and paid within 10 days. It's great customer service. I absolutely love Pets Best. Because they covered the allergy test I know my baby girl is allergic to rice, peas & flaxseed so I can work on getting her better. Hopefully this means fewer upset stomachs & less itching. Thank you!!!!
5

out of 5

POSTED: | BY: Karyn S

Communications are timely and clear

The claim was processed very quickly after I submitted it, and the communications are timely and clear.
5

out of 5

POSTED: | BY: Randy W

Told many people about Pet's Best

I have told so many people about Pet's Best including my Vet! Based on the coverage you get it really saves on unexpected expensive pets bills and the ease in both filing and receiving reimbursements.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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