Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Linda Curran

Happy with PetsBest for over a decade

So, we've been with PetsBest for 10+ years, with policies for our three cats, all of them rescues from shelters, including Smoky, who made it to 18 years old before he passed earlier this year. Smoky had multiple health challenges and medications, and the staff at PetsBest were the absolute best at helping us decide the best care that we could afford on our budget (we're retired). PetsBest has always been an awesome partner, just as important as our vet.
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5

out of 5

POSTED: | BY: Cathy Moyer

Awesome Service

I just wanted to say how impressed I was with the speed of processing my claims and depositing the reimbursement in my checking account. AWESOME SERVICE! I was somewhat reluctant in purchasing insurance but am so glad that I did. Who knew that sixteen months later that Roxie would need surgery? So, so glad that I bought Pets Best, but hoping for no more major injuries! Thanks so much for the great service!
5

out of 5

POSTED: | BY: Mark

Great insurance

Great insurance for my dogs. They have helped me a lot while my dog went through chemo for her lymphoma.
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5

out of 5

POSTED: | BY: Fran Smith

Pets Best is the Best

I am very pleased with my association with Pets Best Insurance. I know that I can get good care for my animals at a reasonable price. Pets Best has always responded to my needs promptly and completely.
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5

out of 5

POSTED: | BY: Laurie M

We all love Pets Best

We all love Pets Best. Everyone is professional, knowledgeable, compassionate and all claims are handled in a very timely manner.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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