Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mark W

Worked out fine for us

Worked out fine for us. There was a delay due to a large volume of claims, but, we were notified about it.
5

out of 5

POSTED: | BY: Coreen S

The claims process was quick and easy

The claims process was quick and easy. I did the whole process in less than 5 minutes and the claim was paid directly into my bank account within 5 calendar days. Impressive.
5

out of 5

POSTED: | BY: John W

Pets Best has always supported us

Pets Best has always supported Tasha's visits to Prairie State Animal Hospital.
5

out of 5

POSTED: | BY: Samuel B

Wellness plan claim worked out perfectly

Wellness plan claim worked out perfectly. Everything the wellness plan covers was needed. Everything my puppy needed matched up to the coverage as well. Thank you!
5

out of 5

POSTED: | BY: Donald B

Response time was great!

I recently took my dog to get his yearly vaccination shots. The claim process was simple and the response time was great! The amount covered was easily understandable. If you have a pet, Pets Best is indeed the Best!!!! I would and have recommended Pets Best to everyone I know with a pet.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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