Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susan H

I have had Pets Best for years

I have had Pets Best for years now and I love them. The process is so easy for filing claims and their customer service is top notch. I recommend them to anyone who has a pet.
5

out of 5

POSTED: | BY: Janet B

Very helpful

I was unclear on dental coverage and removal of an epulis. Brandi was very helpful.
5

out of 5

POSTED: | BY: Marcia Irene

Excellent results

I wasn't sure this would go through. Am most impressed. Thank you.
5

out of 5

POSTED: | BY: Tamera W

I love the ease and efficiency of each claim

I love the ease and efficiency of each claim. The only way it could be better is if you covered the entire bill every time! Since that is not possible, I'm very happy with your company and plan to stay with you. Thanks so much and keep up the great work. I've also given your name to my vet to pass on to anyone that is looking for Pet Insurance.
5

out of 5

POSTED: | BY: Alicia T

I am happy

I am happy I was sent an email letting me know my claim had been delayed within a little over a week. I think two days later I was notified of the decision. The promptness of the delay notification was impressive. This way I knew the status of my claim. Thank you.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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