Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Shanna D

Gives me peace of mind

Pets Best has been responsive to all of my claims and they have been settled quickly. Two years ago Mina had surgery to remove grass from her stomach, last year she a cruciate ligament surgery and both claims were settles within 2-3 weeks. Have Pets Best Insurance has been a blessing and gives me peace of mind that Mina can receive the treatment she needs without worrying about the cost.
5

out of 5

POSTED: | BY: Sarah M

No surprises!

Simple, straightforward process with no surprises!
5

out of 5

POSTED: | BY: Edwin C

I appreciate pets best

The claims process is very easy to do and takes like 5 minutes to file a claim. You process in a very timely manner and money was deposited right in my account. I appreciate pets best, you have save us a lot of money because my puppy has seizures and medication alone is expensive. Thanks for all you do.
5

out of 5

POSTED: | BY: Maureen R

This is so easy

I had used a different insurance for my previous dog--it was so hard to put in a claim; had to remember to bring form to vet and then fax it in. This is so easy to just submit on line the next day--I receive payment within 7-10 days!
5

out of 5

POSTED: | BY: Sheri R

Submit claims on my phone

So easy to submit claims on my phone and let Pets best do the rest of the work.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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