Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Melissa C

Glad I made the decision

I have never had pet insurance before and I am very glad I made the decision to do so when we purchased two Olde English bulldogs. Our male swallowed a toy and had surgery which also led to an emergency stay over the weekend. Pets Best took care of everything the policy stated in a timely manner. They sent emails regarding the status of the claim and money was direct deposited as promised. Thank you
5

out of 5

POSTED: | BY: Mary C

I am completely satisfied

I am completely satisfied with Pets best. I feel its worth every dime because I know I have some coverage with my dog Scooby and it helps to ease the financial sting of vet costs.
5

out of 5

POSTED: | BY: Jo Ann

Paid the whole claim

I had my Dog neutered and Pet Best paid the whole claim
5

out of 5

POSTED: | BY: Barbara P

Quick response that they have received…

Quick response that they have received the claim. When they were backlogged and the processing would take longer then usual they let me know. Process is usually fast. They pay per agreement. Have choice as to amount of coverage, deductibles, etc.
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5

out of 5

POSTED: | BY: Viggo's mom

pets best fulfills their contract…

pets best fulfills their contract quickly and easily, no hassle. awesome!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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