Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Karen

Absolutely great

So easy to work with. Great insurance
5

out of 5

POSTED: | BY: Trish N

Highly recommend!!!

My first experience with pet insurance. I did my homework and Pets Best seemed like the right choice and I was correct. Easy claim process and speedy payment right to my bank account. Highly recommend!!!
5

out of 5

POSTED: | BY: Jeffrey R

I've told all my dog friends

I used to have Nationwide insurance on my dog Isabella. The service and turnaround time were absolutely horrible so I switched to Pets Best. Your service is SO MUCH BETTER; easier to understand, the phone app is a joy to work with, the turnaround time to process my claim was wonderful. I've told all my dog friends about Pets Best. Thank you so much for your service!
5

out of 5

POSTED: | BY: Randall S

An outstanding experience

An outstanding experience. Pets Best stood by us through very difficult times payment is always prompt. Excellent.
5

out of 5

POSTED: | BY: Renee L

Easy to submit online

I have been sending in my claims via website it is easy to attach a receipt for my dogs med's. to the claim form they always reply that they received it and that they are working on it and when I get my money posted to my account.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review