Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cindi Dolberry

I am EXTREMELY PLEASED with Pets Best!!!

I am EXTREMELY PLEASED with Pets Best Health Insurance!! Our little 6-pound Yorkie got extremely ill - on a holiday weekend - we had to take her to the emergency vet, & they kept her for two days. She had a fever of 105 when we got there! We truly thought we were going to lose her, and she’s only 10 months old! The awesome staff at the vet were able to bring her back to good health, and Pets Best Health Insurance reviewed our claim, which was a large amount, and refunded us 80% of the bill!! THANK YOU Pets Best!!!
Read more on Trustpilot
5

out of 5

POSTED: | BY: Lynzie M

Claims take more than 5 days

Just noticed most claims take more than 5 days.
5

out of 5

POSTED: | BY: Christine R

Very easy to submit claims

Very easy to submit claims, quick turnaround and excellent explanation of items not covered
5

out of 5

POSTED: | BY: Kellee T

I cannot thank Pets Best enough

I cannot thank Pets Best enough. Unfortunately my puppy has been through a lot in his short life and since I got him on insurance the day before I even brought him home, he had no pre-existing conditions. I've received coverage for all of his medical conditions and I don't know what I would have done without this. Thank you for giving me peace of mind during these really stressful times.
5

out of 5

POSTED: | BY: Melissa C

Glad I made the decision

I have never had pet insurance before and I am very glad I made the decision to do so when we purchased two Olde English bulldogs. Our male swallowed a toy and had surgery which also led to an emergency stay over the weekend. Pets Best took care of everything the policy stated in a timely manner. They sent emails regarding the status of the claim and money was direct deposited as promised. Thank you
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review