Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Irene E

Thank you for all the work you do!

I took Spotter in because I thought he still had a splinter or foxtail in between his toes. It turned out I got the foxtail out and he had an infection. So, because I only have accidental insurance, it was not put towards my deductible, which is understood. I thank you for all the work you do ! :) He's all better!
5

out of 5

POSTED: | BY: Mertianna G

We were so thankful for Pets Best

We took our little dog Milo in to the Vet to check out a lump on his belly. It turned out to be cancerous. He went in to surgery the next day. The procedures were costly, but we were determined to do whatever it took to save our fur baby. We submitted the claims to Pets Best via the website. They acknowledged them right away and quickly processed the payments to be deposited directly into our back account. We couldn't have been more satisfied with the process. Thankfully, our little guy came out of the surgery cancer free! Great outcomes all the way around! We were so thankful for Pets Best wonderful service. Having the insurance was so worth it for these types of circumstances.
5

out of 5

POSTED: | BY: Thomas L

Prolongs pet's life

It has been 5 months since my dog Jolie started Cancer treatment 4 tumors, one inoperable. After two operations and 20 radiation treatments she is doing great. Yesterday she had her first chemo treatment, four more to go. Doctors have told us we should be able to prolong her life a couple of years or more, with proper follow up care. Pets Best has been great in every way throughout this ordeal. Every dog owner I meet I try to impress upon them the importance of Pet Insurance and my experience with Pets Best. It cost so little for you to be able to insure your pet gets the best treatment to save his or her life.
1

out of 5

POSTED: | BY: Sallie Wells

Horrible

Total scam. They will do everything they can not to pay you.
5

out of 5

POSTED: | BY: Jackie

Superb

Excellent service! Fast reimbursement! We decided to get insurance for our new puppy on the advice of a friend. So glad we did as we have had 2 claims related to our fur baby Ingesting foreign objects.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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