Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Joe J

Experience overall was excellent

My pet was suddenly diagnosed with Addison's disease after suffering an Addison's crisis which required emergency hospitalization. The claims process was easy and timely, my experience overall was excellent.
5

out of 5

POSTED: | BY: Erika Rubalcava

Best Decision I Ever Made!!

Being new to the whole pet insurance thing I was a little hesitant but after much research I found Pets Best to be the company with the best coverage and at a reasonable price. The claim process has been very easy and painless. I am informed of the status at all times and payment is prompt. Best decision I ever made!
5

out of 5

POSTED: | BY: Lori B.

Love PB

I knew after my last cat who died from cancer and all those vet bills I should look into pet insurance for my next cat. Well I opted for two kittens and immediately I searched for pet insurance. I was skeptical, I admit. I found pets best and they seemed to provide more than some others like the wellness program. I signed up. A few days later I take the kittens to their first vet appointment and submit a wellness claim. That was Tuesday, it's now Friday of the same week and I already have my reimbursement in my bank! I am absolutely thrilled! Unless something drastically changes going forward, I am sold, convinced and no longer skeptical. Love pets best!
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5

out of 5

POSTED: | BY: Kathy W

Claim processed quickly

My Vet office submits the claim and then followed up with requested documentation. Claim processed quickly, EOB within 7 days of service.
5

out of 5

POSTED: | BY: Briana G

I absolutely love Pets Best

I absolutely love Pets Best. Everything is so easy. I have also had to call customer success and everyone is very friendly .
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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