Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kaye H

Great

Everything went great.
5

out of 5

POSTED: | BY: Marilyn S

Very easy to file claim

Very easy to file claim and provide a copy of supporting documents online. Reimbursement is provided quickly via deposit into my checking account.
5

out of 5

POSTED: | BY: Damaris

Easy to submit a claim

It is very easy to submit a claim and the reimbursement is fast and easy too.
5

out of 5

POSTED: | BY: Sandra R

Amazingly easy process

Our dog recently suffered seizures and was diagnosed with an idiopathic epilepsy and will require ongoing medication and testing for at least the next few years. I was very concerned after two nights in the hospital and the cost of the tests that somehow you would find a loophole to not pay the claim. I was pleasantly surprised to find that you honored the 90% coverage that my plan says that I have! I uploaded a PDF of the vet bill that we paid and within seven days it was in my bank account! It was an amazingly easy process! So happy I chose this company to cover our dogs!
5

out of 5

POSTED: | BY: Stanley S

Filed online

I filed my claim through the internet. I had not met my deductible as of this claim.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review