Pets Best | Pet Insurance Review

I have had Pets Best for years! I really like them and considering how long I've had them there has never been an issue. I never have had an issue when I call in, customer service is great. Only problem and it's happened maybe 2 times in 10 years is backlog of claims. It's taken a little longer than 10 days. But seriously that's the only thing that I can find that isnt perfect and it's happened minimally.

I had a recent allergy claim with my American Bulldog, Yeti. I thought with my current deductible, I'd get a little bit back and was very surprised at the amount I received. I called to talk to a representative and they explained, since I have per incident on my policy, the payment amount was correct, and the deductible I had when my girl was first diagnosed with her allergies applied. I've been a customer for over a decade and I've always been pleased with the claims process through Pets Best. It's easy to submit a claim, easy to check the status of a claim, and payment has always been made promptly. When I've called with questions, your representatives are friendly and knowledgeable. Thanks for helping to take away some of the financial worry of owning a pet!

It was super easy to file.

Great service and recommend EVERYONE with a pet to purchase insurance. Pets Best was recommended by our vet and has been very beneficial.

You guys are terrific. I am so pleased with the service and turnaround on payment from Pets Best. It really helps when you have a big charge and you know that within a week of timely filing, it will be reimbursed. Thank you!