5
out of 5
POSTED: | BY: Pamela J
Payment within a week
I received my payment within one week. Thank you for making the submission process so easy.
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: John C
Fair coverage
Its very fair
5
out of 5
POSTED: | BY: Sue A
Very good service
Very good service, but a little slow processing claims.
5
out of 5
POSTED: | BY: Rosemarie M
Updates you on claim status
I was happy to get an email that told me why my claim was a little slow processing it. It was because of high volume of claims. I appreciate the update of information.
5
out of 5
POSTED: | BY: Lindsay R
So nice not having a single worry
My cat Lilly started throwing up on a Saturday, and threw up about 8 times in a couple hours before we decided to take her to the emergency vet that night. They gave her fluids and an anti-nausea injection to see if things would pass, and she was good for about 48 hours. I came home on lunch from work that Tuesday and she was looking ill and not moving a lot and looking like she was going to throw up more, which she already had done that as well. We went back to the emergency vet and they did x-rays and found a foreign body in her stomach and suggested hospitalizing her overnight and giving her some GI drugs to help whatever it was to pass since it was unclear on the x-ray what it was. I called the next morning and they told me it had passed into her colon and the next time she used the litter box it should be gone! We were so happy. Throughout all of this though, it was so nice not having a single worry about the cost of what was happening and just being able to get her the best care at the emergency vet thanks to Pets Best Health Insurance. I have some costly bills in the past from before I had pet insurance and while it is always a worry when something is wrong with your pet, Pets Best takes the financial burden worries away and for that I am forever grateful to your company. Thank you so much!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.