5
out of 5
POSTED: | BY: Felix
Could not have been easier
I used the app to submit my claim, a few days after I had a direct deposit in my checking account, it could not have been easier.
4.3
out of 5
Number of reviews 13,129
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Susan S
Super easy
Process is super easy to submit and check status Team is very professional on phone knowledgeable and understanding And answer all questions Thank you
5
out of 5
POSTED: | BY: Cindy
Peace of mind
Pets are naturally inquisitive and often find trouble... Whether it's experiencing the environment by eating weird objects, or encountering an unfortunate accident. I like knowing that my pet is able to get quality health care. With the coverage we have, I know we are able to acquire any services that are needed.
4
out of 5
POSTED: | BY: Richard Appleby
Friendly quick efficient
Friendly quick efficient. Friendly helpful customer service, good communication about claims, and while sometimes there is a slight delay in processing claims, it isn't too long and the claims payments are always correct
5
out of 5
POSTED: | BY: Lori Angulo
Customer service personnel are very…
Customer service personnel are very nice and helpful, but my insurance premium has almost doubled from three years ago.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.