5
out of 5
POSTED: | BY: Megan S
One call resolution
My issue was resolved in one call-hit no by mistake
4.3
out of 5
Number of reviews 12,834
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Patricia
Very satisfied
Very satisfied with Pets Best. Thank you
5
out of 5
POSTED: | BY: Lisa H
Offers direct deposit
I was notified of the claim status within a few days. Payment was directly deposited to my bank account very quickly . No waiting on the check to come through the mail or trip to the bank to deposit! And Tiger is fully recovered! WIN- WIN!
5
out of 5
POSTED: | BY: Brad F
Processed in 2 days
I have two young bird dogs that I decided to cover after a total $2500.00 worth of injury's last year. This was my first claim, I already had downloaded the app and registered on the web sight. the process took less than 5 min and my claim was excepted, processed, and applied toward my deductible within 2 business days
5
out of 5
POSTED: | BY: Kristen G
I am always pleased
I am always pleased with the level of ease and service with Pets Best. I would LOVE for them to cover more holistic and healthy supplements and flea and tick protection versus the poisons out there that the FDA has said are unsafe (Nexgard/Heartgard), but I think this will hopefully happen over time.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.