5
out of 5
POSTED: | BY: Lisa L
Worth it
This is the first time that I have purchased pet insurance and I see how much it is worth it to do so. Especially with the expenses that go along with a new puppy!
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Andrei T
Let me know claim was delayed
claim was delayed, but I did eventually receive an email as to the cause of the delay, and it was internal. would be nice to get a heads up sooner in the process, but not a big issue.
5
out of 5
POSTED: | BY: Diane B
So happy with the ease
So happy with the ease of filing claim through the app, the communication, and I MOST loved that the reimbursement was direct deposited into my bank account. Very satisfied
1
out of 5
POSTED: | BY: GAIL --
Worst Pet Insurance
This insurance is the worst, I had it for one year and i spent money, submitted claim and they insisted that this was a pre-existing condition, even though her veterinarian sent in documentation showing claims were isolated. They took our money. I would not get this insurance, there are better ones that really pay your claims.
5
out of 5
POSTED: | BY: Eva-Maria
It was pretty easy and good
It was really good and easy I would recommend them
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.