Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sara G

Easy as 1-2-3!

Easy as 1-2-3!
5

out of 5

POSTED: | BY: Julia C

Impressed by notifications

Marina is asthmatic and has a partially collapsed lung, so she needs two medications daily. Each one is almost $100, so it can add up. I submitted all of my receipts so far in 2019 and was reimbursed the following week. She also had a cavity and needed dental work. This procedure was not covered by the illness plan I chose in order to keep the premium costs down. I was hoping the cavity might qualify, but it didn't as was explained on the detailed reimbursement forms I received. The reimbursement was delayed because of the 4th of July holiday and I was notified on the day I would have normally been reimbursed. The delay only amounted to a day or two, but it was very impressive that I was notified.
5

out of 5

POSTED: | BY: David Lovell

Exactly as advertising !! If you love your pet, they need this insurance to ensure you can afford the treatments !!

I am very pleased with the service and ease of filing my claims and receiving the reimbursment in my direct deposit account.
5

out of 5

POSTED: | BY: Sandra S

Pays quick

Pets Best pays claim in quick manner.
5

out of 5

POSTED: | BY: David L

Best animal insurance

The whole claim process was very easy. PestsBest updated on the status of the claim and it was processed in a week. Best animal insurance.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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