Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,334

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Denise C

Super excited

I was able to complete three claims within minutes because I had procrastinated in filing them and they were all processed within 24 hours. I received direct deposit 24 hours later. Super excited
4

out of 5

POSTED: | BY: Renee M

Satisfied with reimbursement

My dog's annual well-check visit was the first time I filed a claim. I was pleasantly surprised how easy it was to submit the claim on the website, and I was satisfied with the reimbursed coverage.
5

out of 5

POSTED: | BY: Nichola M

I really appreciate Pets Best

Our last two pets have been covered by Pets Best! They went above and beyond re: our claims for our last pet Cookie. We enrolled in a new plan for our new pet Poppy! We like the 90% coverage and the annual deductible that includes payment toward claims once the deductible has been paid. In the past, our claims have been paid so quickly. This time it seemed to take a long time. That being said Pets Best did alert me that they were working on the claim, so I appreciated knowing the status of the claim. I also appreciate the Direct Deposit Option and the ease of the billing process and understanding the how the claim was paid and what went toward the deductible. I really appreciate Pets Best! N and H of Mount Vernon
5

out of 5

POSTED: | BY: Ann-Marie G

Each claim was paid promptly

We have been with Pets Best for several years and three Airedale's. Each and every claim was paid promptly and appropriately.
5

out of 5

POSTED: | BY: Donna N

Website was easy to understand

payment was fast, website was easy to understand I would recommend Pets Best to any pet owne.r

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review