5
out of 5
POSTED: | BY: Nancy R
Notified me during process
Was not sure how to file on line, but mailing was very easy. I was kept notified during the process.
4.3
out of 5
Number of reviews 13,129
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Annette S
Impressed
I signed up our dog, Milo, approx. two or three weeks ago and submitted two claims shortly after signing up and the claims were processed very quickly too. I was and am quite impressed with Pets Best.
5
out of 5
POSTED: | BY: Debbie R
Good experience
Good experience and timely
5
out of 5
POSTED: | BY: Nancy Giddens
Efficient timely service, excellent coverage
For my three pugs, I have been extremely pleased with the coverage, service, and ease of filing claims with Pets Best Insurance.
5
out of 5
POSTED: | BY: Rick M
Very helpful
We have been with you for about a year now and from the start they were very helpful in answering any questions we have had. Submitting a claim is so easy and they keep in contact with you through the entire process making sure that you know exactly where they are in making it final. Thank you so much for being there for our little one.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.