Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Dan

Paid as per agreement

The insurance paid as expected. The deductible has now been met for this dog so if she has any more issues this year she should be covered per the agreement. Claim was easy by uploading the .pdf to the claim. Monthly rate is reasonable.
5

out of 5

POSTED: | BY: Cindy Burris

Pets Best the best insurance

I have tried 3 different pet insurance companies and I must say I will stay with this one. They make filing claims very simple and get your money back to you fast.
5

out of 5

POSTED: | BY: Margo Calano

I like the quick and courteous responses of Pets Best

We have just joined with our new puppy but so far I am very pleased by the responsiveness of Pets Best both with customer service on the phone and email communication.
5

out of 5

POSTED: | BY: Adrian Romero

Well worth it, been with PBI for 8 yrs.

PBI has helped my 4 legged kids numerous times. They gave me piece of mind during difficult times. They gave me more years to spend with my kids. If your reading this, it’s well worth it. Do it now because when the time comes when you need it it’ll be to late.
5

out of 5

POSTED: | BY: Joanne Melillo

Pets Best is awesome!

I had to submit a claim for my dog that suffered a torn cruciate ligament. Filing the claim with Pets Best couldn't have been easier and they processed my claim so promptly. When I called with questions the customer service reps were knowledgeable and very nice. I would recommend Pets Best Insurance to anyone who loves their pets!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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