5
out of 5
POSTED: | BY: Kathern T
Quick and efficient
Easy claim filing. Quick and efficient.
4.3
out of 5
Number of reviews 12,821
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Harold J
Very satisfied
Very satisfied. Claim process was easy to submit, results were timely, results were full explained and easy to understand, payment was prompt.
5
out of 5
POSTED: | BY: Russell P
Helpful and knowledgeable
Pets Best is very helpful and knowledgeable. The website is very easy to use; uploading claims is very easy and researching claims is very easy.
5
out of 5
POSTED: | BY: Alice Logan
Highly Recommend Pets Best
I have two rescue pups that I have insured with Pets Best; by the way the first pet insurance company I have ever used. I had done my due diligence in finding the right policy and price for my needs and decided on Pets Best. I am so glad I enrolled with Pets Best. As luck would have it, I had to submit claims for both of my pups. The submission was easy and communication with Pets Best's customer service representatives was pleasant and thorough. Pets Best paid per the terms of the agreement of coverage. My pups have better insurance than I do! Pets Best has a customer for as long as I have fur babies. I would have rated them 10 "paws"; but then what would they have to strive for...:)!
5
out of 5
POSTED: | BY: Kathy hood
Great
Great service
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.