Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,347

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Susan S

I will always recommend

This insurance was a God send while having a dog with a heart condition. Sparky did pass away two weeks ago. I will always recommend this insurance to all of friends. Susan Stark
5

out of 5

POSTED: | BY: Laurie Knapp

Get Pets Best insurance

I am so glad I got Henry pet insurance. It puts my mind at ease!
2

out of 5

POSTED: | BY: Rita

High premiums and no coverage

I've been with Pets Best for many years, in the earlier years when I really didn't need insurance I thought they were great, however as my dogs are getting older the premiums keep rising and they cover a lot less. I am very disappointed and on top of it, they are now too old and have prior issues to change coverage. Wouldn't recommend.
5

out of 5

POSTED: | BY: Kevin F

Very happy with Pets Best

Very happy with Pets Best. Easy, quick process. Pets Best keep me informed throughout the process.
5

out of 5

POSTED: | BY: Nia T

Reimbursed in 3 days

Hercules had his first wellness check up. He needed a few extra shots. I got them it was a little bit more expensive then I thought, I didn't think my claim would be approved. And it was so that was super exciting, and with in 3 days I had the deposit in my account.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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