5
out of 5
POSTED: | BY: Deborah
We love Pets Best
Pets Best has always been professional, knowledgeable, and caring. I was updated with progress as my claim was being processed. We love Pets Best.
4.3
out of 5
Number of reviews 12,845
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Thomas L
Seamless
We have had an ongoing treatment for our dog's cancer and are very thankful for our Pets Best coverage throughout. Once we were deemed eligible for benefits, the process for claims and payment was seamless
4
out of 5
POSTED: | BY: Carl C
So far so good
We're new to Pet's Best, but so far so good.
5
out of 5
POSTED: | BY: Terry W
Claims experience was positive
Our claims experience was positive from filing to settlement of claim. Was sent email updates keeping us apprised to status of claim until finalized. We, also, were able to check claim status via web site. Found the entire process to be low stress and easy. For those looking for pet insurance we definitely would recommend Pets Best.
5
out of 5
POSTED: | BY: Tammy E
Keep coming back
This is our 2nd policy with your company. We have been happy with the services both times. Keep up the good work. The communication is a plus for me, and it seems to be yours as well. Thank you.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.