Pets Best | Pet Insurance Review

Our red-headed girl is doing ok now, but she has some health issues that your insurance is making it easier to make the right decision for Sky as her issues develop. Thank you for wonderful claim experience!

I had 1 claim which was denied: she needed pills for a "pre-existing" (6 months old) skin issue (bumps) i understood that. but after 3 years they increased my rates ~%60 60.00USD -> 106.00USD their reason: Breed, Location, Age, Gender. thanks this dog is getting destroyed as it is not worth having it while paying 1200+USD/year (while each year the rate will increase) to help her in her later years. sorry y'all im a veteran and the dog has better insurance than i do, and cost 106USD more... don't worry i will give her plenty of great food and take her everywhere i can; but ultimately this dog will not have insurance after this month, so might as well get her destroyed instead of paying outrageous amounts for "in case shit happens" while watching her suffer for years after hip displacement., or the ultimate heart failure. great job pets best. glad you care so much.

Submitting claims is very easy & the turn around time is quick.

They do everything possible to not pay claims. agents basically said I was submitting claims that were not real..

I enrolled my rescued puppy with Pets Best insurance hoping to have peace of mind while learning how to be the “mother” of a dog for the first time. The dog is in good condition and happy. However, in the process of getting him neuter, the Vet fund a growth in his collar area. Initially, before the dog was insured, there was no issue with this growth, we did not even notice it was there. At that point, and after the deadline to submit claims for accidents or illness, the growth presented bleeding and needed attention before the neutering process. I decided to take care of this surgery first and sent the growth to pathology to be analyzed. Results were fine, he was cancer free and a happy puppy again. I submitted claims for surgery, pathology and medicine and Pets Best denied my claims stating that this was a pre-condition of the dog. I am paying 65 dollars every month to feel safe with my dog and after 3 months I ended up paying insurance plus Vet bills. The costs double. Therefore, I canceled my policy with Pets Best and did not have a good first insurance experience.