5
out of 5
POSTED: | BY: Tyral J
Easy experience
First time doing a claim for anything even including myself and pets best made it an easy experience.
4.3
out of 5
Number of reviews 12,845
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Sofia Mozaleva
I am happy to be a client of Pets Best!
I am happy to be a client of Pets Best! While my cat Deni had an emergency, Pets Best helped us. The deductible was not big in comparison with amount of money for treatment that amount was paid for 90%. And yes, it was very easy to submit the invoices. Thank you so much, Pets Best! Highly recommend.
5
out of 5
POSTED: | BY: Pam F
Very easy process
Very easy process and quick return
5
out of 5
POSTED: | BY: Janel W
Best insurance!
Chassy tore her ACL and needed surgery. She had surgery right away. Since I have been with Pets Best for 7 years I knew I did not need to call for an okay all I needed to do was file the claim. Best insurance! Best thing I ever did for my little girl. Thank you Pets Best!
5
out of 5
POSTED: | BY: Jinny C
Very pleased with the service.
The response was a little slower than I am accustomed to with Pets Best. Overall, I am still very pleased with the service.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.