5
out of 5
POSTED: | BY: Grace
Excellent!
Excellent service and fast processing all the claims. Very knowledgeable and able to answer all they questions. Keep up all the great works!
Aloha!
4.3
out of 5
Number of reviews 12,347
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Rebecca H
Very happy with the plan!
Using the app to file a claim makes the process so easy! I left the last insurance company due to the difficulty in filing a claim. Your app is user friendly and tracking progress is easy as well. Payment time estimate was accurate and I was reimbursed before the credit card payment was due. Very happy with the plan!
5
out of 5
POSTED: | BY: Elizabeth J
Excellent customer service
My first time claim. it was so easy and fast. I was surprised how fast I received my claim back. Excellent customer service, very professional keep me informed through the whole claim . customer satisfaction.
5
out of 5
POSTED: | BY: Jaclynn G
My vet recommended this company
I was able to file my claim as soon as the I paid the invoice, I did this while I was waiting for Vlad to come out of the hospital. This helped me not forget with everything that was going on. I uploaded all that was needed and did not hear from anyone while reviewing then my claim was paid out within about 2 weeks. The choice the bring him in was made after chatting with the 24/7 advice line which has been extremely helpful to me as a new dog owner to a strong willed dog! I am very happy my vet recommended this company.
5
out of 5
POSTED: | BY: Amy G
Pets best is THE best!!!
It takes about 3 minutes to file a claim and the turn around for reimbursement is super fast. Pets best is THE best!!!
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.