5
out of 5
POSTED: | BY: Laura C
Very efficient
claim department is very efficient and quick with there response.
4.3
out of 5
Number of reviews 12,347
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Lori V
Easy to file
I've always found it very easy to file. My dog is 5 and I think I'm finally about to meet my deductible and hopefully I'll get a reimbursement for the first time ever. Fingers crossed.
5
out of 5
POSTED: | BY: Richard C
Great communication
We have 2 Boston Terrier puppies and we have been able to utilize both our Wellness Plans but also our Emergency plans with Pets Best. Every time we need to file a claim we are able to and payment is returned promptly. And whether the amount is paid back in debit,. place to our deductible, it is always communicated to us. The only thing I would change is the Wellness plan and that is to be able to see what we have already used as we would not send in for claims that we may not receive payment for.
5
out of 5
POSTED: | BY: Mariana U
Comfortable and confident
My two pets are very young and healthy so hopefully I will Not need to use the insurance quite often, but I feel comfortable and confident with the response I had get from this company the very few times I submitted a claim. Thank you!
5
out of 5
POSTED: | BY: Aileen C
So pleased
My dog Bella was very ill and needed emergency care. Pets best took care of my claim so quickly. I am so pleased that we chose pets best insurance for Bella.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.