Pets Best | Pet Insurance Review

Once the Doctor's office submitted the claim, Pets Best notified me immediately, kept me updated on the status of the claim and paid the claim very promptly with the money being deposited directly into my account. it's a very easy and efficient process. Thank you

The best investment we have made when we were adopted by Punkin

I have notified that my claim had arrived, quite immediately after I submit the claims form. I was given a Pet's Best account which I can peruse at my leisure. When the reimbursement is paid, it is accompanied with an explanation as to how the claim was processed. My dog's premium is charged to my card monthly so that I don't have to write a check. Pets Best also offers direct deposits, for which I declined (for my own reasons), but it is convenient to have.

You guys are 100% better than VPI.

I was a new client and we'd only been insured for a month or so when Vinny suddenly stopped eating. I thought he was grieving the loss of his friend who had recently died from cancer. After ten days of not eating, I nearly carried him into the vet hospital (but he walked in); surprisingly, he had hookworms. Many tests were run on him bc all his levels were not normal. He was dehydrated and needed to be hospitalized for three days on I.V. fluids. I really thought he wasn't going to make it, but he did! The insurance company rejected payment at first bc of some confusion; however, after an appeal and another 6 long weeks of waiting for the review, they came through for me and Vinny and reimbursed us! I knew that was the right thing to do, but i honestly figured they'd be like every other insurance company: take your money and never pay out. But they came through and did the right thing. I am very grateful and would recommend them to anybody who has pets and can't afford huge, unexpected, life or death situation-type veterinary bills. I would hate to have to put my dogs down because i couldn't afford an emergency medical treatment plan.