Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Walter L

Grateful

This last claim was for reimbursement of medication. I am grateful Pets Best will reimburse for compounded medicines. They are more expensive but my pets take the compounded medicine much easier then regular pills.
5

out of 5

POSTED: | BY: Thomas S

I feel very good about my policy

I feel very good about my Pets Best Policy. I have a very valuable service dog and best friend! I can't imagine not having the benefit of health insurance for him. Thanks for the service you provide.
5

out of 5

POSTED: | BY: Chris L

Thank you for being there!

I love your accident only policy. I've recommended it to many, many people. Thank you for being there!
5

out of 5

POSTED: | BY: Mert B

Very pleased

I was very pleased with the quick response and reimbursements. I forgot to submit my claims so I was pleasantly surprised that there was no date limit. Thank you
1

out of 5

POSTED: | BY: Sondra L

I am very disappointed in the Ins after having it for 11yrs. They are users to get your money only.

I am very disappointed in the Ins after having it for 11yrs. I looked over all the billings and see bills paid in 2018 but I never got a letter from you saying the Cushing had run out.. Since that was her issue I would have dropped you as you never paid much on any of them. Sad that I kept getting billings from you however and you even wanted to raise it this year ..FOR WHAT you wouldn't have paid anything.. I lost my beloved baby and you never even offered to pay for her Cremation process. But you want people to get your Ins. I see Pets really doesn't matter, its all about the money you collect.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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