Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,350

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: George B

Claims process is very easy

Claims process is very easy. Decision time was great. Routine Vet appointment for our golden. Thank you
5

out of 5

POSTED: | BY: Judith V

Always easy

I submit at least two claims a month due to my pet's severe heart disease and the process is always easy and processing always prompt. Best insurance company ever!
5

out of 5

POSTED: | BY: John K

Efficient and prompt

My dog had major leg surgery and needed several months of PT. Pets Best handled the multiple claim filing efficiently and promptly.
5

out of 5

POSTED: | BY: Richard

Very pleased with Pets Best

We have filed two claims with Pets Best covering our cat Tristan. In both cases they were quickly responsive when receiving our claims and paying back a fair portion of our costs. They were particularly prompt in re-imbursement following Tristan's death in May. I am very pleased with Pets Best as an insurer and would recommend them to anyone.
5

out of 5

POSTED: | BY: Debra H

Pets Best is fabulous!

Pets Best is fabulous! I have been recommending it to all my animal lover friends.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

Get a quote today

Leave a review