Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,834

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Monica M

Impressed with ease

Thank you for keeping me updated on the delay in processing. I'm impressed with the ease of the claims process and am happy with Pets Best so far!
5

out of 5

POSTED: | BY: Brittany Fairchild

Best Bang for your Buck!

I love the ease of setting up the customized plan I wanted! I was able to choose my deductible $100 my reimbursement of 90% and my Unlimited annual amout. To top it all off they accept CareCredit as a form of setting up monthly payments! This was just what I needed for my newly adopted kitty. It's great to say that Kakashi went from foster child to adopted and he needed his own preventive/accident health insurance. The low price of $55 a month can't be beat!
5

out of 5

POSTED: | BY: Trish S

Always prompt

Pets Best claims service is always so prompt! The customer care team is wonderful as well. Thank you Pets Best!
5

out of 5

POSTED: | BY: Amy C

Great

Keep up the good work you guys are great
5

out of 5

POSTED: | BY: Suzanne M

Easy to file claims

It's so easy to file claims and the service is so helpful that I signed up another pet.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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