5
out of 5
POSTED: | BY: Tyler M
Easy peasy
Easy peasy
4.3
out of 5
Number of reviews 12,350
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Jose G
Simple and efficient as it always is
Our Bodhi had diarrhea for two days straight and then started vomiting. It was a long holiday weekend so we couldn't wait for Monday. I was concerned about dehydration becoming an issue. So, as he didn't appear to be getting better, we decided to go ahead and take him to the emergency vet. The vet did a great job explaining our options and was thorough with the examination. She had some concerns that it might be an obstruction. We were sent home with some meds and told to observe Bodhi over the next few days. We changed his food and with the medication, he started eating again. He started going to the bathroom normally and stopped vomiting. He has been great over the last few weeks. The claims process was simple and efficient as it always is. Thank you!
5
out of 5
POSTED: | BY: Suzanne M
Pets Best processes claims very quickly
Pets Best processes claims very quickly. The denial of my last few claims alerted me to check my coverage and indeed it was a correct denial for non-coverage of the treatment my dog received.
5
out of 5
POSTED: | BY: Lori
As good as it gets
Wonderful client services, knowledgeable client service people. The only snafu was I didn't know there was a set amount for a wellness check and by buying Heartguard, this exceeded the maximum. Would have been nice to know what the max amount was-have it posted on the site.
5
out of 5
POSTED: | BY: Marilyn W
Accurate answers
It was close to a week after I got an explanation of benefits and I still had no check. Ashley assured me it was in the mail. It came the next day.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.