5
out of 5
POSTED: | BY: Irene
VERY GOOD
Having Best Pets as my dogs insurance it's been a blessing. I have the Best Pets app and is very easy and quick way to fill a claim. Thank you! Best Pets Insurance.
4.3
out of 5
Number of reviews 12,354
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Marye Thomas
Pets Best is THE BEST
Dear Pets Best Customer Care Team,
This is to say a huge "Thank You" for your kindness and compassion during Zoe's most recent (sadly fatal) illness. Human insurance companies could/should take lessons from you. Your claim process is incredibly simple and straightforward. Your coverage is comprehensive and easy to understand. Your re-imbursement process very fast and seamless. And to top off everything, you sent a sympathy card that brought tears to our eyes.
Needless to say that I have spoken very highly of you and recommended your company to all my animal-loving friends as well as to various vetrinary clinic staff. We will be getting another fur-baby in the near future and intend insuring her with you from the very beginning. You are "The Best" ...Pets Best!
Warmest Regards,
Marye L. Thomas
1
out of 5
POSTED: | BY: Francis Keays
It took 3 MONTHS to get my claim paid.
It took 3 months to get my claim paid. I am canceling this insurance.
5
out of 5
POSTED: | BY: Louis T
Pets Best has been awesome
The entire process was extremely easy. Diesel became sick, bleeding in stool. Took him to the vets office that day. They did several test and gave his a shot and several medications. Three days later he was back to himself. I submitted my classes claim via the Mobil app, took about 2mins. I was notified my claim had been received and in review. Approximately three days later my claim was paid and a detailed statement was emailed to me. Pets Best has been awesome through both of my claims!!
5
out of 5
POSTED: | BY: Tess H
Quite impressed
I had no idea what to expect, and the filing process was very easy, and even then I wasn't sure how long this whole thing would take. But within a week I had heard back and got what I expected to get back. I was quite impressed. Now, if only you could offer a plan that covers 100%
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.