5
out of 5
POSTED: | BY: Faith H
Great service
Great customer service.
4.3
out of 5
Number of reviews 12,354
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Fred C
Customer service was great
The claims submitted were taken care of right away. The customer service was great. The explanation of benefits was clear.
5
out of 5
POSTED: | BY: Kelsey L
Super grateful for Pets Best!
Super grateful for Pets Best! My pup has been healthy her whole life and I've contemplated cancelling several times but they always gave me an option to reduce my monthly payments instead of cancel. My pup was a victim to an act of violence and had to have expensive tests done. I'm glad I had pet insurance to help with the vet bills. Pets Best was very helpful with the claims process and it was easy to upload all the documents to the website.
5
out of 5
POSTED: | BY: Joseph B
Friendly and helpful
Everyone I talk to there are very friendly and helpful.
5
out of 5
POSTED: | BY: Marcia D
Valuable policy
It is a valuable policy to have and covers medical expenses very well
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.