Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,354

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Carmen B

Easy

The process it's easy
5

out of 5

POSTED: | BY: Susan M

Pleased with Pets Best

Very pleased with your company. We used Petplan for our late dog and it was a nightmare dealing with them. Extremely difficult to file a claim. After all we paid them over the years, when our dog got sick at 13, they were awful! I can't believe how easy your company makes it to file claims and how quickly you pay!
5

out of 5

POSTED: | BY: Loretta M

Results in a few days

I find the claims process to be very fast and easy. My claim was processed very quickly and I was notified of the result in a few days.
5

out of 5

POSTED: | BY: Carrie C

Definitely recommend

I am very please that I chose the accidental and the preventative care plan. I use the app and do everything from my phone with ease. I would definitely recommend this pet insurance for any fur baby.
5

out of 5

POSTED: | BY: Kimberly M

Compassionate

The person I spoke with after my claims were submitted was very compassionate and she just let me talk and cry as I told her what had happened to my precious girl. She made the claims process easy as well as cancelling my policy because unfortunately my ER visit didn't have a happy ending. The insurance allowed me to do everything that my baby needed and I wasn't left burdened by a $2500 ER bill after her death. RIP Leila.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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