5
out of 5
POSTED: | BY: Shelli M
Thanks for being there
No special story. Just glad to have Angus covered when we need it. Thanks for being there.
4.3
out of 5
Number of reviews 12,354
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Sarah Lam
Great Service
Love this insurance company! Very accessible and easy to use, and better coverage than a lot of companies out there.
5
out of 5
POSTED: | BY: Page W
This was easy
Boy this was easy. Angie's monthly Heartworm Flea and Tick meds. Took me maybe 3 minutes to sign in to your app, take picture of the bill, submit it, and then you directly deposited into my checking account within 2 days. Perfect!! I am very happy with Pets Best!
5
out of 5
POSTED: | BY: Roberta M
Simple
It was all simple
1
out of 5
POSTED: | BY: Jen Ortman
Difficult and Complicated Process- not what was advertised. Would never recommend.
It took more than three weeks for my claim to be reviewed due to "unusually high volume". I supplied all requested records and the company requested more. The entire process was not efficient, but was complicated and frustrating. Regardless of my claim being denied, I found customer service inadequate and the delays extensive.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.