5
out of 5
POSTED: | BY: Laurence L
Quick turnaround
Easy to file, quick turnaround, no monkey business :)
4.3
out of 5
Number of reviews 12,356
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
2
out of 5
POSTED: | BY: Peggy M
Claim always reviewed fast
Claim always reviewed fast and payments sent directly to bank account.
5
out of 5
POSTED: | BY: Cynthia D
Handled both claims beautifully
I had to take my cat Lambchop to the vet twice for completely different issues. I lost the first invoice and had to obtain another copy so ended up submitting two at once. That didn't even phase the professionals at Pets Best. They handled both claims beautifully at the same time, explaining fully why certain services were not covered and giving prompt reimbursement for those that were. I was notified of the process the whole way through.
5
out of 5
POSTED: | BY: Jill T
Claims taking longer than usual
My only comment is that it seems to take longer this year than previous years to acknowledge receipt of claim and also longer to process and reimburse.
5
out of 5
POSTED: | BY: Emily L
Highly satisfied
Submitted a claim for surgery for retained baby teeth. There were a few things I had done that weren't covered so they did a separate breakdown for those which was very much appreciated! There was a thorough breakdown of each cost and reimbursement and I was highly satisfied.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.