5
out of 5
POSTED: | BY: Elizabeth J
Happy customer
I love the easy and fast services. Happy customer
4.3
out of 5
Number of reviews 13,049
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: George F
Thank you for your service
Max is a new puppy and we recognize the importance of pet insurance. Thank you for your service
1
out of 5
POSTED: | BY: Mary Joyce
Rip Off!!!!!!
I cancelled my policy October 4 -19 and they won't even send me my Refund check. I have called 6 times and they all say is another 21 days!! They want to keep my money for there interest. in there bank !! This company is a Scam!! Don't get involved with them. You will be sorry. It has been a hassle for me and I don't need this aggravation !!!!
1
out of 5
POSTED: | BY: Mary Joyce Boltas-Merk
Scam!!They won't sent me my refund…
Scam!!They won't sent me my refund check!!!!! They lied to me way too many times.They take your money and say that you don't have a policy with them!!
5
out of 5
POSTED: | BY: Kathleen M
Prompt
I understood what I had for coverage in my claim was processed promptly and for the amount that I expected. Previous claims that were not for wellness were also handled promptly.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.