Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,042

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Ann F

Thank you Pets Best

My Jezzie recently had eye surgery for ingrown lashes and with insurance from Pets Best I only paid $400.00 out of pocket. The claim process was very smooth and the monies were direct deposited into my account. Thank you Pets Best.
5

out of 5

POSTED: | BY: Beverley M

Prompt

When I took my dog for his yearly rabies, et al, there were a couple of tests done for his previous ailment as a checkup. I sent the entire bill to Pets Best and the extra tests were covered, which is what I wanted. The money due was promptly deposited into my checking account.
5

out of 5

POSTED: | BY: Linda D

Many illnesses, many claims

My little girl has multiple illnesses. Pets Best has been there every step of the way and never giving us grief no matter how expensive a claim may have been. Our little girl would have been cared for even if we did not have insurance but I can honestly state that our lives, as 2 retirees, would have been a lot different and we would have been in severe debt. I praise Pets Best every chance that I get to any and all and hope that since they have been bought by Synchrony Bank they will remain the pets best.
5

out of 5

POSTED: | BY: Elizabeth J

Happy customer

I love the easy and fast services. Happy customer
5

out of 5

POSTED: | BY: George F

Thank you for your service

Max is a new puppy and we recognize the importance of pet insurance. Thank you for your service
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review