Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,845

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Yvonne H

I tell everyone

I tell everyone Pets Best is the best pet insurance and I have two new converts. It's easy to send a claim, and you get a direct deposit in days. I don't have to tell you these things, but you are fabulous. I first joined when I adopted a dog from a local shelter (his name was Dodger and I was told he was 5 years old, turns out he was at least 12). He died the day after I signed him up with Pets Best. Your company was so understanding when I called to cancel to inform you of his death. I had never sent in a claim but you were kind enough to send a sympathy card. My puppy Sunshine, turns one today. Thank You for being the best.
5

out of 5

POSTED: | BY: Andrea C

Thank goodness for Pets Best

Lil Guy went in for a sore back/leg and the regular vet determined that he had a heart murmur. It had never been detected before. Thank goodness for Pets Best and the comforting thoughts that I can take him in to the specialty vet to have it checked out and I have insurance to help pay for the EKG.
5

out of 5

POSTED: | BY: Annie F

Best company

Pet's best is one of the best thing that ever happened to me and my pets. Jack my cat has been diagnosed with illness Diabetes. With Pets best insurance, I was comfortable and confident of my cat's health. The claim is easy and convenient. Jack is in the road to full recovery.
5

out of 5

POSTED: | BY: Stephanie Snowden

Pets Best is the best decision you can ever make for the sake of your pets.

This policy has been the best decision I ever made. When my older dog Bandit came down with cancer, Pets Best was right there with their easy as hell claim process, quite response time and excellent customer service. There is no question about it. They are worth the money should you ever need it.
5

out of 5

POSTED: | BY: Denise S

Satisfied

I was notified that the claim process was taking longer than normal, but was satisfied with the turn around time and the communication.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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