Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,356

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
3

out of 5

POSTED: | BY: Gerry P

Our first claim for a ear infection…First Claim

Our first claim for a ear infection took over a month. Waiting for info from our vet and a decision to pay. Finally they did approve and put towards our deductible. Not impressed but will see what happens on the next claim.
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5

out of 5

POSTED: | BY: Keith Prescott

Very good insurance service for pets

Very good insurance service for pets, excellent communication and clear and precise directions on claims. Highly recommend.
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5

out of 5

POSTED: | BY: Joe Mitchell

Great plan and service!

Great plan and service!
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5

out of 5

POSTED: | BY: Rick C

We love Pets Best and have recommended…

We love Pets Best and have recommended it to family and friends alike. We have never had an issue when we goto submit out claims and they are paid in less than 5 days. We have a sense of comfort knowing that both our puppies are covered and we can get them the care they need when and if they need it. We also utilize the wellness plan which helps a little bit when off setting the cost but i would recommend you figure out how many trips to the doc you will take.
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5

out of 5

POSTED: | BY: Jimmie Bradshaw

really new to this however so far i…

really new to this however so far i have been pleased with service and reimbursement time table.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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