Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,129

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Estefania A

Sickness is better with Insurance

We have an English Bulldog, they are know for having a lot of health issues, but our baby is great. Every time we take him to the vet they give us the documentation we need and we always send it to the insurance and they reply really fast, if not they always notify us via email why is the delay. We really like it!
5

out of 5

POSTED: | BY: Karen

Our vet tech asked about Pets Best...

We told him that we're more than satisfied with Pets Best. Claims are easy to submit and descriptions of payments are thoroughly explained, not to mention, paid quickly. We highly recommend Pets Best!!
5

out of 5

POSTED: | BY: Michelle M

Happy with policy & service

Great insurance - you can select the type of policy you wish to purchase as well as related deductibles and co-pays. Wish I could do this with my insurance. Plus claims submission and settlement are a breeze. Great Service! Thank you once again.
5

out of 5

POSTED: | BY: Gerald C

Five stars

The claims process was very quick and easy. My cat was brought in for an annual exam and shots. Pets Best explained all that was covered or not covered and why. I have been a customer for well over a decade and have been very pleased with them. I have referred a couple people to them who also signed up with their pets. I give Pets Best 5*s all the way. Thank you
5

out of 5

POSTED: | BY: Tara W

Easy Peasy

This is my first experience with pet insurance. The claim process was effortless!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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