Pets Best | Pet Insurance Review

I called before visit and was told I would be reimbursed for the visit. Went in had visit then was told no it will be added to your deductible. That isNOT what was discussed!! It clearly states it was covered so what your saying is it wasn’t covered! Covered means you pay for the visit and you did NOT!!! I am now reporting you to the BBB!

I recommend Pets Best to everyone I speak to. My dog got his insurance with Pets Best when he was under a year old. He will be 12 this coming Christmas Eve.

I don't know where I'd be without Pets Best Health Insurance! This program has definitely softened the blow of some major complication my pup has had. And, they process claims quickly and accuratley!

I'm really impressed that Pets Best has fantastic coverage on many areas I needed for our 14 month old lab pup. I was seriously impressed with the claim processing and reimbursements. Pets Best is by far one of, if not, the best insurance you can get for your four-legged friend...

I used Pets Best in the past for another dog. Back then, it was a fraction of what I'm paying now (less than 25% of what I'm paying for a young Labrador. This was a senior great Dane who should have been much more expensive). Maybe, the more something costs, the more you expect out of the service. My two most recent claims were my first with this young dog and I knew that they would go toward the deductible. What I didn't know (and what the company did not do in the past) was take a "co-insurance" out of my deductible. In other words, instead of, for example, putting my $100 vet bill toward my $500 deductible, they only put $80, since I selected an 80/20 plan. I've never in my life seen this done before. So, my $500 deductible is really a $600 deductible. It's dishonest, and I have no idea if this is even legal. We have my other dog on Hartsville. I may switch.