Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Kimberly O

Glad I have them

I adopted a 2 yr old American Pitbull I've had her a yr now. We've had a couple of accidents & illnesses. Pets best has been there for us throughout each incident. They even checked on her recovery. They are quick in processing claims & reimbursement payments. I'm glad I have them for my dog.
5

out of 5

POSTED: | BY: Chris P

Filed the claim while in the vets office

Filed the claim while in the vets office, I took clear photos of the procedures and the receipts and I submitted the claim before I even left the veterinarians office. The claims process was easy to understand and be reimbursed routine healthcare as promised with no hidden surprises or denials
5

out of 5

POSTED: | BY: Mary S

Love my Pets Best Insurance

My claims are done in a timely manner. I am always happy with my payments. My dog has a lot of issues, insurance really helps me out. Thank you for being there for me.
5

out of 5

POSTED: | BY: Theresa Lanham

one of the best pet insurance companies…

one of the best pet insurance companies I have ever dealt with.
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5

out of 5

POSTED: | BY: Vinny's Dad

CONTINUE TO EXCEED EXPECTATIONS

My dog likes to explore in the woods. He gets hurt now and again. Every time I have submitted a claim, Pets Best reviews it, approves it and funds it. I am used to Insurance Companies looking for a way or reason to DENY claims. What a pleasant surprise to do business with an Insurance Company who is there when You need them and performs the function that you pay for.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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