Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,128

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Debra B

Great Insurance

I have two puppies. One puppy is mischievous and always in to everything. We have had to go to the veterinarian multiple times. When I submitted the bills to the insurance company, they kept me informed of the process and were prompt paying the bills.
5

out of 5

POSTED: | BY: Ruth M

First time

We have been with pets best for a few years and never had a claim. Unsure of how to file I called and asked. I was emailed full simple instructions to file. It was taken care of very quickly.
5

out of 5

POSTED: | BY: Micki S

Love your service!

this is my first time utilizing a pet insurance plan. I love how easy it is to make a claim. Payments are made quickly and I couldn't be more pleased!
5

out of 5

POSTED: | BY: Beth C

So Easy & So Quick!

The claim process was so simple and the payment came so quickly! Wish my own health insurance worked like this!
5

out of 5

POSTED: | BY: Michael B

Super easy

Super easy to do easy to understand why your refund I just wish you would send emails every time the claim goes to the next stage but otherwise 10/10 would recommend
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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