Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,685

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Roger R

Highly recommend

My Shepherd dog, Ranger, was attacked by Javelinas one evening when we were going to the mailbox. I live in the desert. He sustained many large severe lacerations and bites all over his body. I rushed him to the Emergency Vet where he had 3 hours of surgery. The bill was $2256 but after my $250 deductible I paid only $225. I've had the accident policy on both my dogs for 2 years and I was going to cancel the policy on Ranger because he is old and hardly goes out. This goes to show you that accidents can happen with no warning at any time. The $9.00 a month premium was well worth it. I highly recommend this accident policy to anyone who loves their pets.
5

out of 5

POSTED: | BY: Liz B

Easy

It was super easy to login and upload receipts. I also loved the automatic deposit feature. All very user friendly.
5

out of 5

POSTED: | BY: Jon N

Outstanding

Your service and understanding regarding Rue's surgery was outstanding. Many thanks. Very much appreciated.
3

out of 5

POSTED: | BY: Deborah Plate

I really thought it would pay a little more on my pets last visit ( like for part of his medications)

My pet just started to get allergies this year and has to take medication, which I guess it's not covered by the insurance. This really upsets me! Medications should be covered, in my opinion!
5

out of 5

POSTED: | BY: Clifford

Fantastic service

Awesome customer service. and quick processing time!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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