5
out of 5
POSTED: | BY: Rebecca S
Love Pets Best
We love our Pets Best insurance. We still have an outstanding claim though and that concerns me.
4.3
out of 5
Number of reviews 13,128
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Helen M
No problems so far
My experience with Pets Best so far has been great, I have not had any problems collecting on my claims. They always keep me informed on the status of my claims.
5
out of 5
POSTED: | BY: Julia S
Thank you for following through
I appreciate you always pay exactly as the policy states you will.
5
out of 5
POSTED: | BY: Alyssa D
Wellness Worth It
I got a full plan, including wellness on my puppy. It was very worth it because there is a lot of wellness cost upfront for young animals. Many trips for checkups and booster vaccines and stool sample tests, etc. Having the wellness plan at a time like this really made it worth it and helped keep those costs under control. It's also nice that there is no deductible for wellness and pays 100% up to the yearly limits. I do wish those limits were a little higher without having to go up to the next tier, the $26/mo. option isn't feasible when you run the numbers. I also like the peace of mind that, with having the illness and accident insurance, too, seeing how smoothly the processing went for my wellness claim, I can expect the same level of service should I need to file an accident or illness claim.
5
out of 5
POSTED: | BY: Paul
Excellent Service
Routine vet visit Got his shots and check up Email claims was paid in 4 days excellent service Thanks
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.