Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,368

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Martha M

Pets Best is very fast

Pets Best is very fast and efficient. I love dealing with Pets Best. I never have any problems getting care for my pets.
5

out of 5

POSTED: | BY: Leslie M

Extended my pet's life

Your helping with some of Tucker's medical treatments is great because I make sure he is well taken care of. I know that what it costs me, I will get some of it back. It's why he has lived long and given us so much love - and we give him lots of love, too!
5

out of 5

POSTED: | BY: Nancy F

Much appreciated

I receive an email telling me that it is taking longer than expected to process claim. That is unusual to me but very much appreciated.
5

out of 5

POSTED: | BY: Susan B

Fully satisfied

Every time I call in with a question or file a claim I've always had the best top of the line service.so polite and curtious.I always feel fully satisfied. Thank You Pets Best
5

out of 5

POSTED: | BY: Elissa R

Easy to submit

It is just so easy to snap a picture of the receipt and submit claims through the app.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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