Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,821

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Paulette I

Thanks for the help!

My precious 7 lb Yorkie, Gidget has been the delight of our lives, but she's had numerous health issues over the past 13 1/2 years. I'm grateful we had purchased health insurance for Gidget, not ever expecting her to have so many health issues. Thanks for the help we received from Pets Best Insurance, we have been able to get the treatment she's needed over the past 13 1/2 years. Which has been very expensive. I would recommend purchasing Pets Best Insurance to anyone who loves their animal, who seeks the best of care for them. Without Pets Best Insurance we might not have been able to afford the care she's received. Pets Best Insurance has definitely been a blessing in getting the best of care for her.
5

out of 5

POSTED: | BY: Kathryn S

Processed within days

I went to the vet with my dog and it was just a wellness check that he gets every year. I sent pictures in of my receipt on the app to the insurance company and they got back to me within 10 minutes saying that my claim has been received and within a couple days they sent me another email saying I'd receive a check.
5

out of 5

POSTED: | BY: Desire V

Easy

I am so satisfied with the pet plan I chose. my reimbursement is great, and the money back is so quick. Filing a claim is super easy.
5

out of 5

POSTED: | BY: Matthew M

Couldn't be easier

Extremely easy to submit claims, and we had our reimbursement paid promptly. Couldn't be easier.
5

out of 5

POSTED: | BY: Beth A

As Advertised

I just switched from another company who just didn't follow through on my claims. So it was very satisfying to see the Pets Best actually did pay for Buddy's annual checkup/vaccines just as advertised. I chose to file via mail and had no problems whatsoever. Emails kept me informed on the status. I'm very pleased that I switched.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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