Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 13,042

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Sara G

Farewell Phoebe, More meds for Marina

I've been treating my calico cat, Phoebe, for cancer for a couple of years, mainly two surgical removals of breast tumors. When the tumors returned, the cancer had metastasized and her kidneys were only functioning at 25%. Surgery was out of the question and I had already decided chemotherapy was not an option. When her tumor erupted and she began to lick it incessantly, I realized it was time to say goodbye. Because this illness was covered by Pets Best, the euthanasia was covered as well. It was a relief to provide a compassionate end to her suffering. Marina is being treated for asthma with two expensive medications. Pets Best covers the cost after deducting my copay. The coverage definitely makes it possible for me to continue treating Marina.
5

out of 5

POSTED: | BY: Missy D

Easy and affordable

I LOVE this company. When my dog got unexpectedly sick, they came through and made the claim process very easy and stress-free! I was dreading dealing with trying to justify my dog's expenses, but I had absolutely NO issues with Pets Best! Highly recommended!!!
5

out of 5

POSTED: | BY: Tory K

Completely satisfied

My 100 pound dog suffered a mishap on our steep wooden attic stairs. Needed attention from our vet as his paw was not able to bear weight. Vet confirmed strained tendons and an infection ensued from continual licking of the affected area. Submitted report and receipt from the vet and was reimbursed for his treatment. Completely satisfied!
5

out of 5

POSTED: | BY: Conrad P

Complex Health Issues Handled with Excellence

Our dog Maggie has two distinct issues: melanoma and a heart murmur. I filed two claims recently, each of which had elements of treatment for the two conditions. Pet's Best was able to decode the itemized bills, health history and patient report cards, and come to a fair resolution on both in a timely manner. Well done!
5

out of 5

POSTED: | BY: Joseph S

Claim

The process was so easy. Scan in the invoice from my Vet and send it in via the claims program. Was reimbursed in a timely manner. Very satisfied with the claims process.

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.

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