Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Carlee R

Best Insurance company

I have had many dogs through my life, and I have tried a few different insurance companies. By far you guys have been the easiest to use, the quickest turnaround, and overall a great service. I'm in the process of getting another puppy, and I will be using you! Thank you for providing a great service and I will continue to send referrals!
5

out of 5

POSTED: | BY: Cecelia V

Easy claim filing

My vet is the one who submits the claim, and I love the fact that I get an email stating they received the claim and will be processing. Then another email letting me know the claim has been processed along with the eob.
5

out of 5

POSTED: | BY: Carleen S

Never had an issue

First time I had Pet insurance they were the best never had an issue or complaint their webpage is very accurate And always let you know estimated time for your claim I will be returning as a pet owner Thank You.
5

out of 5

POSTED: | BY: Penny R

Happy customer

My Yorkie has had all kinds of issues. I'm so glad I purchased a policy with Pet's Best. Submitting a claim is very easy and quick. Their response time is great as well. I am a happy customer!
5

out of 5

POSTED: | BY: Cynthia P

Excellent Service

I recently filed documentation from several visits Sir George had with his vet. The filing process was very easy, claims were processed quickly, and the money was deposited in my bank account with no problem at all. I highly recommend Pets Best for insuring any fur baby that might be a member of your family.
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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