Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,839

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Cecelia V

Easy claim filing

My vet is the one who submits the claim, and I love the fact that I get an email stating they received the claim and will be processing. Then another email letting me know the claim has been processed along with the eob.
5

out of 5

POSTED: | BY: Yvonne W

Aging Pupper

Because I have a large, pure bred dog (typically prone to more health issues) , I obtained pet insurance for the first time, researching extensively and choosing Pets Best. Though I did not choose the highest plan, I am more than happy with the reimbursement I've received. The response time is good and on the one occasion that I needed to talk to customer service to provide them with more information, they were extremely personable and professional. I have recommended Pets Best to friends. Thank you!
5

out of 5

POSTED: | BY: Carleen S

Never had an issue

First time I had Pet insurance they were the best never had an issue or complaint their webpage is very accurate And always let you know estimated time for your claim I will be returning as a pet owner Thank You.
5

out of 5

POSTED: | BY: Scott D

Easy and gives me peace of mind

Have had some medical issues with our dog the past few years! Wish I would've had this insurance sooner ! So easy to use and well worth the investment
5

out of 5

POSTED: | BY: Cindy W

Reimbursed quickly

Peyton started having seizures when she was barely a year old. I was totally freaked out by the seizures and how much it was going to cost. I was so relieved to find out Pet's Best would cover a good portion of the bill. It alleviated a lot of stress and I could focus on Peyton. She's had several episodes since and each time I was reimbursed quickly. Thanks!
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Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
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