Pets Best | Pet Insurance Review

4.3

out of 5

Number of reviews 12,990

Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S. Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5

out of 5

POSTED: | BY: Mary S

Peace of mind

As my girl has gotten older, she's developed hypothyroidism and some other medical conditions. :( Pets Best has made the claims process so easy and has not made me jump through hoops to receive reimbursement. This has made handling her issues so much easier, knowing I have that piece of mind! Thank you!
5

out of 5

POSTED: | BY: Melisa R

Happily surprised

I was happily surprised my plan has been implemented just like I was promised. I never had pet insurance before so I wasn't sure how it would work
5

out of 5

POSTED: | BY: Deirdre

Years of Great Service!

I've had multiple dogs insured with Pets Best and several claims. The customer service is excellent and I have never had them deny a claim!
5

out of 5

POSTED: | BY: Marsha

Fast reimbursement and coverage was…

Fast reimbursement and coverage was right on! THANK YOU
Read more on Trustpilot
5

out of 5

POSTED: | BY: Lisa Cavalli

Easy claim processing

Since I am low-tech, I sent my claim by snail mail; but PetsBest processed it quickly and notified me of the outcome via my email. I am pleased with my choice of PetsBest pet insurance for my sweet Daisy.
Please leave a review

Monthly Cost

$6 and up, depending on your chosen plan.

Coverage

Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible. Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states). Two optional Wellness plans to cover routine care. 24/7 Pet Helpline, powered by whiskerDocs is included on all policies. The pay-out amount is based on your actual vet bill. Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method. Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.

Payout Limits

$5000 -Unlimited annual limit, depending on your chosen plan. Unlimited lifetime limits.

Deductible

$50 – $1,000 annually.

Age Limits

Pet must be at least 7 weeks old to enroll. Pets Best does not restrict coverage or availability for older pets.

Waiting Period

A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.

Exclusions

Pre-existing conditions are not covered. Elective and preventive procedures are not covered.
Pets Best Pet Insurance detail
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005. Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.
Provider website

Get a quote today

Leave a review