5
out of 5
POSTED: | BY: Keiko M
Excellent!
This is my first claim, so I was worried that it would go smoothly. But I didn't need to worry about it, because it was really smooth!!
4.3
out of 5
Number of reviews 13,095
Founded by veterinarian Dr. Jack Stephens, Pets Best insures cats and dogs in every state and has paid nearly $150 million in claims since 2005. is recommended by veterinarians across the U.S.
Learn more about Pets Best plan options, read thousands of customer reviews and get a quote so you can make an informed choice about your pet insurance provider.
5
out of 5
POSTED: | BY: Sandy T
We appreciate you
I have had four pets covered over the span of at least 13 continuous years with y'all. I currently have my two senior Akitas covered since they were puppies. We appreciate you.
5
out of 5
POSTED: | BY: Katie D
Very simple
The process is very simple and clearly explained on line. My claim took longer then the expected 10 days but I was notified of the delay and there was no confusion.
5
out of 5
POSTED: | BY: Judy B
Benefits processing
I have filed 2 claims. The first I received my payment in about a week. The second, I received a response in about 2 weeks. You all are a great company. Everything is processed and explained in a concise, professional manner. I am very happy and will be a customer for life.
5
out of 5
POSTED: | BY: Julie S
Will continue to recommend
I love this insurance company for my Lucy's u expected medical needs. The staff is very compassionate and responsive and the process is easy. Will continue to recommend this company to all my pet parent friends.
Monthly Cost
$6 and up, depending on your chosen plan.
Coverage
Accident and Illness plans with optional reimbursement levels of 70%, 80%, or 90% after the deductible.
Flat Rate Accident coverage for $9/month for dogs and $6/month for cats. (Available in most states).
Two optional Wellness plans to cover routine care.
24/7 Pet Helpline, powered by whiskerDocs is included on all policies.
The pay-out amount is based on your actual vet bill.
Reimbursements are sent directly to CareCredit credit card when chosen as your default reimbursement method.
Choose to have your eligible claim payment reimbursed directly back to your CareCredit card.
Payout Limits
$5000 -Unlimited annual limit, depending on your chosen plan.
Unlimited lifetime limits.
Deductible
$50 – $1,000 annually.
Age Limits
Pet must be at least 7 weeks old to enroll.
Pets Best does not restrict coverage or availability for older pets.
Waiting Period
A waiting period refers to the amount of time after enrolling before your pet is eligible for coverage. Waiting periods vary by the type of coverage and start on the effective date of your policy. Once met, waiting periods are waived for continuous, uninterrupted policy renewals. Pets Best offers some of the shortest waiting periods in the industry following the policy effective date. Get a quote for specific information on waiting periods in your state.
Exclusions
Pre-existing conditions are not covered.
Elective and preventive procedures are not covered.
Pets Best was founded by veterinarian Dr. Jack Stephens, whose passion for saving pets led him on a mission to provide access to comprehensive, yet affordable, animal healthcare. Pets Best offers pet insurance for dogs and cats in every state and has paid nearly $150 million in claims since 2005.
Pets Best is rated 9.6 out of 10 (TrustPilot) and is recommended by veterinarians across the U.S. Built upon a legacy of innovation, it focuses on putting customers first by offering unlimited accident and illness plans, wellness plans, a mobile app, a 24/7 Pet Helpline (powered by whiskerDocs), and more.